Types of Business Letters

A business letter is a formal way of business communication between two or more persons. The general purpose for writing a business letter is to sale products or service, writing to thank or welcome someone, writing complaint or reply for complaint, writing enquiry about product, candidate or firm, reply of enquiry, and order for goods.

In this section we are discussing the following types of business letters.

1. Sales letter on cell phone.

2. Sales promotion letter for welcoming a new customer in a bank.

3. Memo for changing in working hours.

4. Solicited job letter.

5. Unsolicited job letter.

6. Claim/complaint letter.

7. Enquiry letter.

8. Reply of enquiry letter.

9. Request/order letter.

1. Sales Letter on Cell Phone

QMobile Corporation

MT Khan Road

Karachi

May 12, 2015

Mr. Kashif

Majeed  Colony

Karachi

Dear Mr. Kashif:

Are you tired of having a cell phone? No matter we have a smart phone for you.

We are offering a new model of QMobile Z8 with different styles, colors, and sizes. It is truly amazing cell phone and providing all facilities that you need.

This new cell phone has amazing features including 10 mega pixel camera, Wi-Fi,4G enabled, 4Gb ram, Ms office application, Gps tracker, downloadable games and other wonderful features that are satisfying all of your needs and comforts.

For order and reservation just visit our website at www.qmobile.com and enter our secure ordering page or visit or shop.

Yours sincerely,

Signature

Akhlaq Ahmed

Sales Manager

2. Sales Promotion Letter on Sport Products

Khan Products

Iqbal Stadium

Faislabad

May 19, 2015

Mr. Choo Ta Poo

Sports Academy

Chattoo, Shangai

Dear Mr. Choo Ta:

“Their products are of high quality, durable and satisfy us”. This quotation is usually said by most of our customers. We were also awarded last year for “The Best Award of The Year” in dealing sport products.

We are manufacturers and suppliers of sport products and accessories including badminton, table tennis, basketball and volleyball, golf, boxing, cricket, and football and many other sport related products. There is no other place where buyers can find a widest sport items under one roof.

We make our each product with high quality materials. We are offering these all sport related products with special discount and also providing free gifts.

We assure that if buy our product you will be free of worries and happy.

Yours sincerely,

Signature

Kamran Khan

Sales Manager

3. Memo for Changing in Working Hours

Shell Pakistan Limited

Teen Talwar

Karachi

May 26, 2015

To: All employees

From: Fazal Mehmood, MD

Subject: Change in working hours

The management is pleased to announce its decisions taken at the meeting of the board of directors to change in working hours according to the following.

1. Shift “A” will be from 8:00 am to 12:00 pm.

2. Shift “B” will be from 1:00 pm to 5:00 pm.

This new time schedule will be acted upon from June 1, 2015.

4. Solicited Job Letter

Al-Rehman Academy

Muslimabad Colony

Karachi

May 26, 2015

The Manager HR

P.O Box No 148 C/O

Daily Dawn Karachi

Respected Sir:

I read your advertisement published in “Daily Dawn” dated may 26, 2015 in which you announce a vacancy for “Chief Accountant”. I fulfill your requirement both in qualification and experience.

I am an MBA (Finance) having three years hand on experience. I can prepare financial statements, budget reports and other reports related accounting and finance. I have excellent communication skills. I can use computer and have experience of working on accounting software’s.

I have enclosed my detailed C.V for your kind consideration and I assure you that if I am giving a chance, I will try my level best to prove myself a precious asset for your company.

Yours truly,

Signature

Qadir Shah

5. Unsolicited Job Letter

Al-Rehman Academy

Muslimabad Colony

Karachi

May 26, 2015

The Manager HR

Al-Karam Textile Mills Limited

Hussaini Chorangi, Karachi

Respected Sir:

You will certainly welcome a person with MBA (Finance) degree with five years experience. I would to offer my skills and experience to your company as “Chief Accountant” where I will enjoy working under your dynamic leadership.

I can prepare financial statements, budget reports and other reports related accounting and finance. I can offer your company adaptability, dynamism, push and enterprise.

I have excellent communication skills. I can use computer and have experience of working on accounting software’s.

I have enclosed my detailed C.V for your kind consideration and I assure you that if I am giving a chance, I will try my level best to prove myself a precious asset for your company.

Yours truly,

Signature

Qadir Shah

6. Claim/Complaint Letter on Computer

Mehmood Centre

Bilal Colony Landhi

Karachi

July 3, 2015

Mr. Kamran Aziz

Computer Store

Karachi

Respected Sir:

I am writing to express my dissatisfaction with a computer I bought in your store three months ago.

Whenever I turn on the computer, the system is not working properly. Sometimes the computer restarts automatically and I loss everything that I have done in computer. Sometime it is loading for long time period and the speed of system is also very slow.

I definitely need this situation to be solved. I made the decision to buy the computer at your store because of previous good recommendations some of friends of mine gave me about your store.

Now I want to return the computer and I hope you will refund me the price.

Yours sincerely,

Signature

Bacha Khan

8. Enquiry Letter on Smart Phone

Akhtar Corporation

Sultanabad

Karachi

June 10, 2015

Mr. Abdul Malik

QMobile Corporation

Club Road, Karachi

Dear Mr. Malik:

I am writing to enquire about your product. We are dealers of smart phones. I have seen the smart phone on your website and I am very interested in buying your product in bulk quantity. We will appreciate, if you provide us the following information about your product.

1. What is the price of your product?

2. What is the warranty of your product?

3. What kind of discount are you offering?

4. What is the delivery charge?

5. What kind of accessories are you offering with your product?

We will appreciate your reply by the end of this month because on the first of next month we will be taking final decision to purchase your product.

Yours truly,

Signature

Shoaib Akhtar

Purchase Manager

9. Reply of Enquiry Letter

QMobile Corporation

Club Road

Karachi

June 10, 2015

Mr. Shoaib Akhtar

Akhtar Corporation

Sultanabad, Karachi

Dear Mr. Akhtar:

Thank you for your interest in our product. We are glad to inform you about our product that you asked in your enquiry letter. The information you want to know is given below.

1. The price of our product is Rs. 25000/=.

2. The warranty of our product is 2 years.

3. We are offering 20% discount on each product.

4. The delivery charge is Rs. 200.

5. We are offering some gifts and necessary accessories with our product.

If you have other questions or need more information, please do not hesitate to contact us at any time.

Yours truly,

Signature

Abdul Malik

Sales Manager

10. Request/Order Letter

Rehan Electric Store

Sadi Town

Karachi

June 29, 2015

M/S Anam

Fiza Electronics Store

Saddar, Karachi

Dear Madam:

Kindly ship the following items.

• 10 Refrigerators.

• 20 Washing machines.

• 30 Juicer machines.

• 40 Irons.

We will appreciate, if the above items reach us in one week. The payment of the above items will be made on the usual 2/10, n/30 terms.

Timely delivery is imperative because we have to fulfill the demands of our customers.

Yours truly,

Signature

Farhan Khan

Purchase Manager